Return Policy
We accept returns. You can return unworn items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email or phone call, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Refunds and exchanges do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. Any amounts refunded will not include the cost of shipping.
Thank you for choosing Alice Evis!
The cost of delivery is borne by the customer. You can exchange or return a product purchased from www.aliceevis.com within 14 days of receiving it!
Reasons for exchanging or returning a product:
- You are not satisfied with the product
- Does not fit your measurements
- There is a factory defect
Please contact us on 0886 817 453 for an exchange or return or by email: aliceevis.shop@gmail.com
In order for the shipment to be accepted, it must meet the following requirements:
- The www.aliceevis.com team has been notified in writing or by phone that the shipment will be returned.
- The item must be in commercial condition: in original packaging, with all available tags and receipt, unworn, untreated and clean, odor free.
Replacement
After contacting us and clarifying all the details, send the shipment at your expense to the indicated address: Sofia, 67 "Patriarch Evtimiy" St. for G Style 1 EOOD without cash on delivery with an option to review.
Return
If you wish to return the item you ordered and receive a refund, please contact us! After you have contacted us and specified all the details, send the shipment at your expense to the address indicated: Sofia, 67 "Patriarch Evtimiy" St. for G Style 1 EOOD with an option to review!
Upon receipt of the returned shipment and if it meets our exchange and return conditions, you will receive the amount:
- up to 14 working days, to the account of the card you paid with or to the bank account you specified.