Contact
Our team will answer your questions Monday through Friday between 10:00 AM and 06:00 PM and on Saturdays between 10:00 AM and 02:00 PM
All inquiries made on the weekend and public holiday will be reviewed on the first working day thereafter.
EMAIL: contact@aliceevis.com
Phone: +359 89 6673195
Please note that it takes several business days to process a refund for a returned order.
Frequently Asked Questions
RETURN
You have the right to return items unused and with tags within 14 days of receipt. Please return your items using the paper return form. The FORM can be downloaded from HERE.
EXCHANGE
To exchange an item, you must return the items to be exchanged and place a new order through the site.
The delivery of items from aliceevis.com is carried out by the courier company to a personal address or the office of the courier company after confirmation of the phone number you specified.
Free delivery for orders over 300 euro. For all others, delivery is calculated before completion of the order.
Delivery takes 7 to 10 working days. (Exceptions are weekends, public holidays and countries outside EU union.)
If the ordered items have been paid for in advance and aliceevis.com is unable to deliver them for objective reasons, the amount will be refunded in full within 14 days.
ALICE EVIS wishes you a pleasant shopping experience!
If you would like to be notified when an out-of-stock product is restocked, you can subscribe and receive an email notification. Subscription is done from the product page of the specific item.
All ONE SIZE models fit the following sizes:
BUST | 75 - 95cm
WAIST | 53 - 75cm
HANSH | 85 - 105cm
Pants:
Size Waist Hips
Small(S) 53-64 85-94
Medium(M) 65-75 95-105
ALICE EVIS uses PAYMENT PROVIDER STRIPE, a completely secure and secure online payment portal. Details about the protection can be found HERE .